If your iPhone 7 has given you trouble recently when you’re trying to connect to your cellular service, Apple has acknowledged there’s an issue and is providing a repair program. The company has confirmed that a “small percentage” of iPhone 7 owners are affected by a bug that will prevent the device from connecting to a cellular network, and will instead display “No Service” on the phone’s status bar.
Normally, you will see this after the iPhone switches off Airplane Mode, and then is unable to re-connect to its respective cellular network. Apple says that this problem is due to a failed component on the main logic board. Because of this, Apple says they will be offering free repairs to customers that are experiencing this problem.
While Apple is offering free repairs, there are some restrictions to note. According to Apple, the affected devices must be of a specific model number depending on the region customers bought the device from. The company said that these devices were manufactured between September 2016 and February 2018, and were sold in United STates, Japan, Macao, Hong Kong, and China. Take a look at the image below for a visual aspect.
Apple may also require the affected customer to get their iPhones repaired in the country or region from where it was purchased. Should your iPhone have unrelated issues like a cracked screen, customers will need to first resolve those problem before Apple allows you to go through with the complimentary No Service repair. Lastly, iPhones that qualify for the program must be purchased less than two years ago. If you previously paid for a repair like this, you may be able to receive reimbursement for it cost you to get your iPhone fixed.