Equifax will now waive credit protection fees after consumer complaints

After the recent Equifax hack, the company is now under hot water from millions of consumers. According to a report from The New York Times, Equifax will now waive all of its fees for customers who want to freeze their credit files with the company.

The company says that it will only do this until November 21. They will also be processing refunds for those individuals who paid since September 7, which is the day the company announced that 143 million users had their Social Security numbers, addresses, birth-dates, and even credit card number compromised.

Before proceeding to making this move, the company required customers to pay to freeze their accounts to protect their personal data leaked from the company. Customers started to issue complaints, thus this announcement was made. Before this announcement, the company offered a year of free credit monitoring service to everyone.

Equifax disclosed this break a month after it found out about it. The company is now working with an independent cybersecurity form and authorities on an investigation.

If you would to enroll in protection and see if your data was compromised, you can enroll for protection here. We highly encourage you to check.

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Hamza Khalid

Hamza Khalid is the Lead Editor at The Jolt Journal. You're more than welcome to follow him on Twitter and follow The Jolt Journal on Twitter and Facebook. If you have any questions, concerns, or need to report something in this article, please send our team an email at [email protected]. This story may be updated at any time if new information surfaces.

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