Uber under FBI investigation over over its “Hell” program that tracked Lyft drivers

According to a report from The Wall Street Journal, FBI has opened an investigation into Uber of its “Hell” program. In this program, the company is alleged to track Lyft drivers from 2014 to 2016. The investigation was initiated by FBI’s New York office in conjunction with the Manhattan US attorney’s office.

In the Hell program, it involved Uber creating fake rider accounts on Lyft. The company then used those accounts to track into Lyft’s service, where it monitored things such as how many Lyft drivers were available in certain areas at a given time.

With that type of information, Uber can fill all the gaps in Lyft’s coverage, in real time. This of course would be devastating to Lyft. Another part of the program was used to identify drivers that used both services. Once Uber learned this, they used this information to offer extra incentives to Uber drivers and lure them away from Lyft.

Uber discontinued use of the Hell program in 2016. Uber is now under investigation from the FBI. In addition, the company is currently facing a class action lawsuit from former Lyft driver.

This investigation definitely won’t sit well with Uber’s new CEO in-charge.

CategoriesBusiness Legal Uber
Hamza Khalid

Hamza Khalid is the Lead Editor at The Jolt Journal. You're more than welcome to follow him on Twitter and follow The Jolt Journal on Twitter and Facebook. If you have any questions, concerns, or need to report something in this article, please send our team an email at [email protected]. This story may be updated at any time if new information surfaces.

At The Jolt Journal, no one tells us what to write or how to write it. This is why, in the era of lies and bias, readers turn to an independent source. Rest assured, all information on our website is free of any bias or influence. If you see anything wrong with a story, please don't hesitate to reach out. We do our very best to report on the latest available information.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.