A

Apple devices at Elk Grove, California repair facility have called 911 over 1,500 times

Apple devices at El Grove, California repair facility have called 911 over 1,500 times

A new and strange situation has apparently risen for Apple. The company is working with local authorities to remedy a surge of unintentional emergency calls to 911 that were apparently originating from the company’s distribution and repair center in Elk Grove, California.

The calls have reportedly been going on for months, averaging in ay 20 accidental calls a day and totaling over 1,600 since October. When 911 dispatchers attend the calls, they hear silence and intermittent employee chatter when they’re on call.

“We take this seriously and are working with local law enforcement to investigate the cause and ensure this doesn’t continue,” an Apple spokesperson told CBS 13 Sacramento. Apple said that it’s urgently working to stop further calls from taking place and not to clog up the lines for real emergencies. Since the start of the year, there have been 47 calls placed from Apple’s Elk Grove facility to the Sacramento County Sheriff’s Department Communication Center.

“The times when it’s greatly impacting us is when we have other emergencies happening and we may have a dispatcher on another 911 call that may have to put that call on hold to triage the incoming call,” police dispatcher Jamie Hudson told CBS. In addition, police have made it clear that “public safety is not in danger” due to the situation from Apple’s Elk Grove facility.

CategoriesApple Mobile Tech
Hamza Khalid

Hamza Khalid is the Lead Editor at The Jolt Journal. You're more than welcome to follow him on Twitter and follow The Jolt Journal on Twitter and Facebook. If you have any questions, concerns, or need to report something in this article, please send our team an email at [email protected] This story may be updated at any time if new information surfaces.

At The Jolt Journal, no one tells us what to write or how to write it. This is why, in the era of lies and bias, readers turn to an independent source. Rest assured, all information on our website is free of any bias or influence. If you see anything wrong with a story, please don't hesitate to reach out. We do our very best to report on the latest available information.

Leave a Reply