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Comcast tells customers to “trust them” about net neutrality pledges

The Jolt Journal (https://joltjournal.com)

Comcast is facing a backlash from Internet users after it was discovered that the company has changed its net neutrality pledge. The company deleted its net neutrality promise immediately after the Federal Communications Commission started repealing of net neutrality rules.

Comcast is now saying that the change was just a “language” change and nothing more than that. The provider is now telling customers to just “trust them” and that it has no plans to institute paid prioritization. At the same time, it’s avoiding to make a promise that it won’t bring in paid prioritization in the future.

The company has been facing incredible scrutiny from consumers, pro-net neutrality users, and even officials. Up until April 26 of this year, Comcast’s net neutrality page had stated that “Comcast doesn’t prioritize Internet traffic or create paid fast lanes.” April 26 was when the Federal Communications Commission Chairman Ajit Pai had announced that he was planning to introduce a new proposal to completely eliminate net neutrality rules.

Take a look at this image of Comcast’s net neutrality promise from 2014 to April 26, 2017:

Now take a look at the page since April 27, 2017:

The paid prioritization statement has been missing from Comcast’s webpage every since. The company continues to say that it does not throttle, block, or “discriminate against” lawful Internet traffic.

Comcast is the biggest home internet provider in the United States. We have tried to get comments from Comcast time and time again in regards to why the language was changed on its website, but has continuously declined to comment. In 2014, Comcast agreed with then-President Obama’s stance that there should be “no paid prioritization” business model in place.

CategoriesComcast Legal Tech
Hamza Khalid

Hamza Khalid is the Lead Editor at The Jolt Journal. You're more than welcome to follow him on Twitter and follow The Jolt Journal on Twitter and Facebook. If you have any questions, concerns, or need to report something in this article, please send our team an email at [email protected] This story may be updated at any time if new information surfaces.

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