If you’re the owner of an Oculus Rift headset and it’s not working for you, you’re not alone. People around the world aren’t able to use their Oculus Rift VR headsets. Apparently, the system software couldn’t “reach Oculus Runtime Service,” per error messages being posted to the Oculus forums, and spotted by Polygon.
One possible explanation for this problem is that an Oculus security certificate expired today. The company posted an update to the bulletin board offering some information.
“We are aware of and actively investigating an issue impacting ability to access Rift software,” the post says. “Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution. We’ll share more updates here as we have them. Thanks.”
Rebooting the Oculus software, or even the PC that it’s running on won’t fix the issue. If you had plans today to use your Oculus Rift VR headset, you’ll have to wait until the company fixes the issue.